Or we capture lessons learned at the end of a project and never do anything with them. Some of us do not routinely capture lessons learned because there is no defined lessons learned process in place. However, we are all at different levels of lessons learned utilization. They represent the organization’s commitment to project management excellence and the project manager’s opportunity to learn from the actual experiences of others. Lessons learned are the documented information that reflects both the positive and negative experiences of a project. Most project managers know the importance of capturing lessons learned it is good for the team, organization, existing and future projects. By not maximizing on project successes, we miss opportunities to implement good processes and practices to successfully complete existing and future work. By not learning from project failures we are doomed to repeat similar situations. Whether we are using lessons learned to prepare for current projects or for identifying project management process improvements, we learn from project failures as well as project successes. This mindset should be strongly encouraged by the project manager from day one. Capturing lessons learned should be an on-going effort throughout the life of the project.
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